10
WorkflowWhen work stalls

Troubleshoot project saves and file loading

Identify missing downloads, unavailable save controls and .strek file errors without risking the last good copy.

Save or Export is unavailable

The save/export controls need a model and wait while another operation is busy. Finish creating the model and allow the current operation to complete. GLB export also has its own plan gate; its availability is separate from saving an editable project.

Opening a project is available from an empty workspace. Save the current work before opening a different .strek, because loading replaces the current model.

Find the saved file

Depending on browser capabilities, Autostrek opens a system save dialog or starts a browser download. Complete the dialog if one appears. Otherwise check the browser’s download list and destination folder. An aborted picker or a dismissed dialog does not create a backup.

Confirm the filename, extension, modification time and nonzero file size. Reopen that exact file to verify its contents; a status message alone is not a restore test.

Read the file error

Message or symptom What it indicates Next step
No file was selected, or the picker was cancelled No project was loaded Open the picker again and select the intended file.
Invalid encoding: expected UTF-8 JSON The selected bytes are not readable as a .strek document Check that this is an original .strek, not a renamed GLB, PDF or archive.
Failed to parse .strek JSON The document cannot be read as project JSON Obtain another copy of the original file or try the last verified revision.
Validation or migration failure The project structure/version could not be accepted Keep the original and record the full message and the app version that saved it, if known.
Missing embedded GLB, decompression or scene-loading error The stored model payload could not be restored Retry a known-good copy and retain the failing file for diagnosis.

Supported older project versions are migrated during loading. Renaming a different format to .strek does not convert it, and manually changing a version number is not a repair.

Compression and model recovery

Compress GLB changes how the embedded model is stored inside the project. The file still ends in .strek; loading handles supported compression automatically. Compression does not replace missing geometry or repair a damaged download.

If a small saved model works but one particular project fails, keep both examples and note which operation fails: Save, Open or GLB export. If loading finishes but the view is blank, continue with viewport recovery. Include the exact error, browser, filename/size and last successful step when reporting the problem.

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